LAST UPDATED: July 20, 2025 at 12:30 PM (MST)
This page may update without notice.
We can collect the following data:
Once you have appealed (requires a successful and mainly through review from the TGP Team), we keep your UserId & when you appealed.
We have a holding period for 365 days. If you go 365 days without being detected inside a condo server after that 365 day period, your records will be removed.
When you create a ticket, all messages in the ticket will be stored (for later usage), as well as minimal metadata properties (closed reason, appealed, channel id, etc).
Tickets will soon be available to view on a private site for TGP Tickets.
Our services are not directed at children under 13 neither do we knowingly collect personal data from them.
The only data we collect is limited to Discord metadata that can be seen here.
This information is used solely for moderation and bot functionality within guilds. No names, messages, or profile data are stored or processed by us.
If we are informed that a user on our banlist is under the age of 13, we will not remove their User ID from the list. Discord does not permit users under the age of 13 to use the platform, and moderation actions taken against such users remain valid to prevent unauthorized re-entry.